Follow up on every quote, without anyone remembering to.
You drove out, measured, priced it and sent the quote. Then nothing. Most shops follow up once, if at all, because everyone's busy. We send the follow-ups for you, in your voice, and stop the moment they book or say no.
Free report card in your inbox in about 5 minutes. Nobody calls you.
Where quotes slip away.
Quotes go quiet
The homeowner meant to call back. Then life happened, and another shop followed up.
Nobody owns follow-up
The tech thinks the office will call. The office thinks the tech did.
Big tickets need a nudge
A replacement is a big decision. A friendly reminder with financing info can be what moves it.
You can't see what's open
Without a list, you don't know how many quotes are sitting out there.
How we set it up.
You give us access and approve the work. We do the rest.
- 1
You send a quote
From your field software or by telling the system. Either way it's logged.
- 2
Follow-ups go out
A few short texts and emails over the next weeks, in your voice, with an easy way to reply or book.
- 3
They reply, you see it
Replies land in the shared inbox app. Questions get answered, and the job gets booked.
- 4
It stops on its own
The moment they book or say no, the follow-ups end. No pestering.
One app. Everyone on the same page.
This runs inside HQ Command Center, the CRM we set up around your shop. Everyone who needs it gets a login.
Unlimited team logins
Owners, managers, the office and techs. Add as many people as you want, at no extra cost.
One inbox for everything
Calls, texts, web chat, email and Facebook and Instagram messages, in one thread per customer.
An app on every phone
iPhone and Android, with alerts, so whoever's free can answer from the truck.
Everyone on the same page
The same customer history, notes and next steps for everyone. No more "did anyone call them back?"
- Follow-up texts and emails written in your voice
- Stops automatically when they book or decline
- Every open quote listed on your HQ Command Center
- Replies in the shared inbox app, where anyone on your team can answer
- Financing mentioned if you offer it
- Hooks into ServiceTitan, Housecall Pro or Jobber on Dominate
Is it worth it for your shop?
Worth it if
- You send quotes that go quiet
- Nobody owns follow-up in your shop
- Replacement quotes are a big share of your revenue
Skip it if
- You close nearly every quote on the spot
- You'd rather not text customers at all
Common questions
Is it legal to text someone we gave a quote to?
Texting someone who asked you for a quote is different from cold texting, but rules still apply. We set up carrier registration, get consent on our forms and include a way to opt out.
How many follow-ups go out?
A few, spaced out over a few weeks. We set it up with you and change it whenever you like.
Will it annoy customers?
Short, friendly messages that stop the moment they answer rarely do. Most people appreciate the reminder.
Does it work with our field software?
On Dominate we connect ServiceTitan, Housecall Pro or Jobber. On Growth, your office adds the quote in the app with a tap.
Get your free report card
We grade your Google profile, reviews, website and listings against the HVAC companies people find near you. It lands in your inbox in about five minutes. Nobody will call you.
Graded only on what anyone can see in public. You get the grades and what to fix first.