An AI receptionist that answers your HVAC calls when you can't.
Text-back catches the callers who hang up. AI answering catches the ones who'd rather talk. When your line rings out, after hours or on your busiest days, an AI receptionist answers in your shop's name, gets the problem and the address, and either books the call or flags it as urgent.
Free report card in your inbox in about 5 minutes. Nobody calls you.
Where calls slip through.
Rings out on busy days
The heat wave that fills your schedule is when the most calls go unanswered.
After-hours calls go to voicemail
Most people won't leave one. They call the next shop.
Answering services cost a lot
A live service charges by the minute and still can't see your schedule.
Messages missing details
A note that says 'call back' without the problem or address slows you down.
How we set it up.
You give us access and approve the work. We do the rest.
- 1
We script it with you
Your greeting, the jobs you take, your service area and what counts as urgent.
- 2
It answers when you can't
Only on calls you miss or after hours, so your team still takes the calls it can.
- 3
It takes the details
Name, address, problem and system type, and books into your open slots if you want it to.
- 4
You get a summary
A text and a log on your HQ Command Center for every call, with urgent ones flagged.
One app. Everyone on the same page.
This runs inside HQ Command Center, the CRM we set up around your shop. Everyone who needs it gets a login.
Unlimited team logins
Owners, managers, the office and techs. Add as many people as you want, at no extra cost.
One inbox for everything
Calls, texts, web chat, email and Facebook and Instagram messages, in one thread per customer.
An app on every phone
iPhone and Android, with alerts, so whoever's free can answer from the truck.
Everyone on the same page
The same customer history, notes and next steps for everyone. No more "did anyone call them back?"
- Greeting and script in your shop's name
- Answers only missed and after-hours calls, your choice
- Collects name, address, problem and system type
- Books into your calendar or flags for a callback
- Urgent calls sent to your phone right away
- Every call logged on your HQ Command Center
- Callers are told they're talking to an AI assistant
Is it worth it for your shop?
Worth it if
- Calls ring out on busy days
- You get after-hours calls
- A live answering service costs too much
Skip it if
- You never want a bot talking to customers
- Someone always answers live, every hour
Common questions
Will callers know it's AI?
Yes. We tell callers up front that they're talking to an AI assistant for your shop. Being straight with people keeps their trust.
Can it book jobs?
It can book into open slots on your calendar, or just take the details for you to call back. You choose.
What about emergencies?
You set what counts as urgent, like no heat in winter. Those get sent to your phone right away.
Does it replace missed-call text-back?
No, they work together. Callers who hang up still get a text.
Get your free report card
We grade your Google profile, reviews, website and listings against the HVAC companies people find near you. It lands in your inbox in about five minutes. Nobody will call you.
Graded only on what anyone can see in public. You get the grades and what to fix first.